Whether you are running a simple blog or a business site on WordPress, giving an easy option such as Live Chat to your user to get in touch with you makes all the difference than talking to someone on the phone, since as a customer you can keep working on other stuff, browse the internet or even get up and walk around your house without having a phone taped to your ear.
For this week WordPress Wednesday you will find a small but great round up of 6 Live Chat Plugins options to boost your customer support and get in more loyal customers.
1. Pure Chat
Pure Chat is a web app that makes it easy for any website owners to chat with their visitors from anywhere, when the users create an account and activate this simple, lightweight Pure Chat plugin for WordPress, they’ll be able to design fully-customized chat widgets that automatically appear on their site. This plugin has features such as a fully customisable chat widget, geolocation so you know where your users are located, a simply IP banning system that allows you to ban IP numbers and users, this plugin allows for one user for free but will only cost $5 for each additional “team mate”
2. Casengo Live Chat Support
Casengo Live Chat Support allows you to add live chat to your website quickly and easily. With Casengo Live Chat Support, you can handle questions via live chat, email, Twitter, or Facebook directly from your website. Casengo Live Chat Support helps you to respond faster to questions than ever, and to improve their satisfaction with a delicious combination of live chat and email.
3. ChatNox Live Chat
ChatNox is a Super Easy live chat system that adds a beautiful live-chat widget to WordPress. Engage with visitors and convert more sales via live chat. Answer questions, provide support using ChatNox Live Chat.
4. Live Chat
Live Chat allows you to easily add live chat to your website in under 30 seconds! It’s packed with features and supports unlimited live chat agents. Quickly respond to questions, engage visitors, and boost sales. Agents chat directly in their browsers and are notified via desktop and email notifications on each new live chat request.
5. Chatrify Live Chat
The Chatrify plugin helps you to create meaningful, real time customer engagement that help businesses increase conversions and provide effective customer support. You can now actually interact with the visitors that come to your website just like what you will do when customers walk into your retail outlet or to your office. When each visitor comes with a unique problem, Chatrify give you the opportunity to be there to address his or her concerns instantly in the most effective way.
Chatrify is the most user-friendly live chat support software that lets you provide outstanding customer support to impress your customers and thereby increase your overall online business conversions.
6. Chat
Chat is a reliable, high-performance, live chat on your site or network without a third-party service. Bring corner chat to both the front and back end of your site, in-post chat, group chat and private messaging that will also help to boost your sales and this plugin works great with BuddyPress and Multisite too.
