The importance of providing quality customer care for any types of business and that the primary reason why a lot of businesses and organisations set up a knowledge base, wiki, or FAQ site to keep their audience informed about their product, company or industry.
Custom-built themes for building knowledge base, wiki, or FAQ site allow users to publish a page dedicated for providing information about commonly asked questions about their products or services.
If you want to build a useful knowledge base, wiki, or FAQ site for your business or just want to design a website that allows users to ask and answer questions, and you are using WordPress then you have to check out the following collections of Themes for WordPress Wednesday has been designed for knowledge base, wiki, and FAQ sites.
1. SupportDesk – $59
SupportDesk is a responsive help desk theme for WordPress, according to the theme developers, it’s #1 seller on ThemeForest. This theme is a perfect solution for those who want to provide support resource for your customers and it’s super easy to mange.
It looks beautiful on modern phones and tablets, and it’s fully compatible with BBPress, it’s has instant answers by it’s AJAX live search feature, a FAQ section page is included, seo optimised, and you can translate this theme for nearly any language.
2. Knowledge Base – $59
Knowledge Base is a Premium WordPress Theme for Wiki and Knowledge Based sites. It is a clean and feature rich solution to provide support & basic product knowledge to your customers. With the support of bbPress forums plugin, You can add your own support forums OR discussion forums on your website.
3. Sentric – $49
Sentric is a support forum & knowledge based focused theme that has specific sections for Knowledge Base and FAQ sections. Like most knowledge based themes, the forum is powered by the powerful bbPress plugin, that been added with additional functions that ease managing support requests from your customers.
Its has a knowledge based voting so you & your customers will know which solution helped them better and it’s comes with a lot of different theme options plus like most modern themes it been optimised for search engines too.
4. Flatbase – $49
Flatbase is a Knowledge Base & FAQ WordPress theme. It’s the perfect theme to provide support and interact with customers. Flatbase, is a nicely crafted and completed all-in-one solution to create your own support platform. Its clean and detail-oriented design is the perfect frame to provide support articles, informing and teaching users how to master your product.
5. Base – $60
Base is a brilliantly crafted knowledgebase-esque WordPress Theme. Whether you’re selling a product, have an exhaustive collection of help articles, FAQs (or just a large collection of articles in general). Enjoy seamless customization and easy execution with Base.
6. HelpDesk – $59
HelpDesk is a WordPress Support Center Theme (Knowledge Base, Forum Support , FAQ , Video Tutorials Portal and Documentation Portal). It comes with a lot of great features that would take you months to develop. It is fully responsive, it looks stunning on all types of screens and devices. Including easy to set up for Contact Form 7, Knowledge Base, FAQs, BB Press Forum, Videos Portal, Document Portal. Now you can have your own support system without paying monthly fees.
7. DW Helpdesk – $49
DW Helpdesk is a WordPress theme which builds a complete helpdesk system. You can receive, organize, track and most importantly, resolve customer support issues.
8. Q-and-A – $49
Q-and-A is a simple and powerful question-and-answers-like WordPress theme. It doesn’t really matter whether you are about to run specific niche Q-and-A site (like math, coding, marketing, etc.) or a simple questions and answers site relating to the product you sell.
Both Questions and Answers are posted via theme’s front-end which means site users will never reach the dashboard. By answering the question users collect reputation points. Of course, only if their answer is good enough! Otherwise the reputation could go down which is bad. Answer that gets accepted by the question author should bring the greatest score.
Do you know any other Knowledge Base/Wiki based WordPress themes that aren’t on the list?
why don’t you comment below, I would love to hear them especially if there are any free ones, as find them seems to be hard when I was creating this roundup.
